Privacy Policy

Last updated: January 1, 2025

At VPNexa, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our website and services.

Quick Summary

We collect minimal personal information, use cookies for website functionality, don't sell your data, and are committed to protecting your privacy. We may earn commissions from affiliate links, which helps keep our service free.

Information We Collect

Information You Provide

  • Contact Information: When you contact us through our contact form, we collect your name, email address, and message content.
  • Newsletter Subscription: If you subscribe to our newsletter, we collect your email address.
  • Feedback and Comments: Any feedback or comments you provide to us.

Information Automatically Collected

  • Usage Data: Pages visited, time spent on site, referring websites, and general usage patterns.
  • Device Information: Browser type, operating system, IP address (anonymized), and device identifiers.
  • Cookies and Tracking: We use cookies and similar technologies to improve your experience and analyze site usage.

How We Use Your Information

We use the information we collect for the following purposes:

  • Provide Services: To operate and maintain our website and provide VPN reviews and recommendations.
  • Communication: To respond to your inquiries, send newsletters (if subscribed), and provide customer support.
  • Improve Services: To analyze usage patterns and improve our website functionality and content.
  • Legal Compliance: To comply with applicable laws and regulations.
  • Security: To protect against fraud, abuse, and security threats.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide personalized content and recommendations
  • Enable social media features and advertising

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information in the following circumstances:

  • Service Providers: With trusted third-party service providers who help us operate our website (hosting, analytics, email services).
  • Legal Requirements: When required by law, court order, or government request.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.
  • Consent: With your explicit consent for specific purposes.

Affiliate Relationships

VPNexa participates in affiliate marketing programs. When you click on affiliate links and make purchases, we may earn commissions. This helps us keep our service free and maintain our independence. Our affiliate relationships do not influence our reviews or recommendations, which are based on thorough testing and analysis.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

Depending on your location, you may have the following rights:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data
  • Objection: Object to processing of your information
  • Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@vpnexa.com.

Third-Party Links

Our website contains links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us:

Email: privacy@vpnexa.com

Subject Line: Privacy Policy Inquiry

Response Time: Within 30 days